Rental Management

Charter Oak provides all of the important management services investment property owners require. We also recognize the key concerns of most private investors and also realize that sometimes it’s not just what you do, but how you do it that matters!

Contact Us Now!

Call: (203) 376-8825
Email: charteroakrealestate@gmail.com

What We Do

  • Aggressively market your property and ensure listings stay current
  • Obtain owner approval prior to authorizing maintenance
  • Aggressively market your property so it stays occupied
  • Point out the best aspects of your property during showings
  • Respond promptly to phone calls & e-mails from both owners and tenants
  • Provide monthly on site inspections to protect your investment
  • Immediately contact tenants who have not paid rent

What We Don’t Do

  • Fail to update your listing on a regular basis and allow it to get lost in the shuffle
  • Spend your money without your approval
  • Allow leases to lapse and your property to become vacant
  • Haphazardly show your property to prospective tenants
  • Allow messages to get lost in voicemail or stuck in an e-mail inbox
  • Allow your most valuable asset to deteriorate due to neglect
  • Wait for owners to contact us regarding concerns

Rental Management Services

Maintenance & Repair

  • Complete monthly exterior property inspections to identify maintenance issues
  • Contract with local vendors for annual maintenance and inspections as required
  • Provide 24 hour emergency response
  • Complete an annual interior and exterior inspection of the property
  • Update the property owner on maintenance concerns and potential tenant noncompliance issues

Compliance

  • Deliver adequate notice to and follow up with tenants who are delinquent
  • Provide supportive documentation in cases where eviction is required
  • Notify residents of any rule violations and manage all necessary enforcement measures
  • Ensure all contractors have appropriate skills and insurance coverage

Accounting

  • Collect rents & disburse owner payments in accordance with contract
  • Review and authorize payment of all invoices
  • Monitor delinquencies and provide receivable reports to the owner
  • Pursue the collection of delinquent accounts
  • Distribute monthly financial statement
  • Maintain records of bills paid